Clear, concise, compelling content

I’ve been fortunate enough to work as a copywriter for over five years. During that time, I’ve produced online and printed content in several industries including, esports, tech, and finance. Some of my career highlights so far include working as the lead writer on a complete rebranding, guest lecturing on esports journalism in a 5000-level course at Utah State University, and speaking on stage at MozCon’s “Ignite Session” in Seattle.

Experience:

LendingClub - 2019 - Present - Support Content Writer
- Manage the support-focused knowledge base which averages 200,000 views and $250,000 in conversion per month
- Develop and execute a content strategy focused on helping customers feel empowered to help themselves
- Create and maintain over 1500 pieces of customer-facing support content spanning all written support channels including articles, emails, chat macros, texts, and social media responses

Freelance
- 2017 - Present - Online Content Writer/Copywriter
- Served as lead writer for a complete rebranding which included an overhaul of online content, web pages, and physical assets
- Presented on stage at MozCon’s Ignite Session 2017
- Guest lectured at Utah State University on esports journalism

Vivint Smart Home
- 2016 - 2017 - Copywriter
- Created content that increased our PPC and native advertising rate of sale by over 69%
- Developed workflow and content strategy for company’s resource section and blog
- Work with copywriters and brand managers to create a unified company voice and writing standards

Boostability
- 2015 - 2016 - Copywriter
- Recognized as the “top copywriter” for three straight months
- Trained our new team member on copywriting techniques such as using active voice and word choice
- Produced the content team’s “site of the week” on a regular basis

Esports Edition
- 2016 - Online Content Writer
- Created and launched both Street Fighter and Super Smash Bros. sections of website and grew readership from 0 to over 1,000 per month. Both sections were profitable within a month of launching
- Recognized for producing the most viewed article in any category or section in September of 2016

VFD Marketing - 2016 - Online Content Producer
- Operate as editor of esports written assets and accompanying metadata
- Write, edit, and publish bios, releases, and articles for premium clients such as Echo Fox and Adaptogen Science
- Fill in as Editor in Chief for Echo Fox while their lead is unavailable
- Write articles regarding the esports space, new corporate sponsorships entering the landscape, and the positive effects supporting esports can have on companies

TieAttack - 2014 - 2015 - Content Manager
- Featured by Wordpress as an example of outstanding community content by being ‘Freshly Pressed’
- Production of daily content on various subjects from food to movies
- Find, contact, and produce content with guest writers and influencers
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