Tesla - Account Support
To accomplish this project, I worked closely with product teams, legal, compliance, and the customer support team (bo
Help content that actually helps
I work with companies to create help content that increases customer satisfaction and decreases customer contacts. I've produced support content for several of the worlds top brands in sectors such as ecommerce, tech, auto, and finance. My work is currently helping customers of companies like Tesla, Robinhood, LendingClub, and Amazon.